Requests for refills of many long-term prescriptions, such as those for allergies, asthma, GI reflux, and ADHD, can be made by fax, online, or by phone. Please remember that any child on daily or long-term medication needs a physical at least once a year. If you feel your child’s chronic medication dosage needs to be adjusted, please make an appointment to discuss your concerns with one of our providers.

Due to DEA regulations, prescriptions for the following medications will need to be picked up in person at our office: Adderall, Concerta, Dexedrine, Metadate, Focalin, Vyvanse, and Ritalin.

Both phone and online refill mailboxes are checked twice a day, Monday through Friday, during regular business hours. Prescriptions should be ready either at the pharmacy or at our office within 48 hours (2 working days). Messages received late Friday and on weekends or holidays will be handled on Monday, or the next business day. Prescriptions should be ready either at the pharmacy or at our office within 48 hours (2 working days). We do not routinely call to notify you that your prescription is ready. Please call your pharmacy to see if your medicine is ready. If it has been over 48 hours and the Rx is still not ready, please have your pharmacy contact our office.

Fax refills: The easiest way to request a refill is to call the pharmacy that last filled the prescription, and have them fax our office a refill request. Our refill fax line is 770-461-5993. You can call your pharmacy 24 hours later to see if your medicine is ready to pick-up.

Phone refills: To request a refill by phone, please call our office and the receptionist will forward your call to the refill voice mailbox. Please leave your name, your child’s full legal name and date of birth, the name of the medication, the strength or concentration of the medication, the dosing instructions (i.e.: one capsule each morning), the pharmacy name and number, and a phone number where we may contact you if we need clarification. You may also specify if you would prefer to pick up your written prescription in 48 hours at our front desk.

Online refills: To request a refill online, first read the transmission disclaimer below. If you agree to these terms, then click on “Agree” and you will be forwarded to a secure section of our web site to supply your specific information for the refill.